Frequently Asked Questions

How can ı trust you ?

Bodrum Transfers is a member of Tursab Travel Agency and has the necessary license for passenger transportation.

How can I book my transfer?

You can easily forward your request to the region you want from Bodrum transfers search engine on the main page of our site in a very short time. After completing the online booking process, the confirmation message will be sent to the e-mail address you specified. If necessary, you can call our Bodrum Transfers call center official from your phone number provided during the booking process.

What are the booking cancellation or change rules?

Bodrum transfers You can cancel or change your reservation at the latest 12 hours before the transfer.

Is my transfer insured?

Bodrum Transfers Rota Transfer Tourism is a registered travel agency registered in Türsab under the name of Metapoy Tourism. Vehicles used in transport services have D2 authorization certificate, compulsory personal accident and liability insurance. It is forbidden to provide transportation services other than the authorization certificates issued by the Ministry of Transport to commercial vehicles.

What should I do if my flight time is canceled or delayed?

Bodrum Transfers In case of cancellation, please contact our call center by calling (0 532) 577 45 93 so that your reservation request is not invalid. In case you share the information about the delay in the flight plan, we will re-plan your transfer with you and we will make sure you benefit from our transfer service when you arrive at Bodrum Airport.

What should I do if I cannot find the transfer vehicle?

Bodrum Transfes representative will be waiting for you at Milas - Bodrum Airport terminal exit with our special welcome service. If you have problems meeting during the crowd, you can call our call center on (0 532) 577 45 93 and we will meet you with our driver.

How can I make the payment?

You can pay your Bodrum transfer service payment online with your credit card where your information is safe and your 3D secure system is used with 256 bit SSL certificate, in cash or by transfer to the driver in the transfer stage before transfer.

Do you have a baby seat in your vehicles?

In accordance with your requests, the baby car seat will be available for a fee. Please state this kind of request when booking according to the number of people.

How long will I wait at the airport or at the address I will be picked up?

Bodrum Transfers team provides personalized Bodrum transfers. Without you waiting, your entire operation will be scheduled for your vehicle to be there at the place and time you specify.

How do I find my reservation?

Your reservation request for transfer via our system will be sent to your e-mail address specified by our system no more than 5 minutes after your reservation. You will be notified of your travel information by SMS, e-mail or telephone 6 hours before your transfer.

Can you make a return transfer?

As Bodrum Transfers team, we can also make transfers to and from the airport, from the hotel, from the summer house or from different addresses you specify.

What should I know about luggage?

It is forbidden by law to carry spills, substances, odors, chemicals, explosives and weapons. Excess baggage information must be reported at the time of booking. Please note that sports equipment such as prams, bicycles, golf or skiing must also be mentioned at the time of booking.

What should I do if I forget my stuff?

If you forget the goods in our vehicles, you will be sent to the address you pay by cargo.